Billing & Subscription
Refund policy
2 min read
Refund eligibility:
Refunds are available within 7 days of initial purchase if you haven't used any Pro features
If you experienced a technical issue that prevented you from using the product, contact support for a case-by-case review
Annual plan upgrades are non-refundable after the 7-day window
How to request a refund:
Email support@voxteraai.com within 7 days of purchase
Include your account email and reason for refund
We'll process it within 5–7 business days
Refunds return to the original payment method
For billing disputes, email billing@voxteraai.com.
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